What payment methods do you accept?
We accept credit/debit cards, PayPal, and bank transfers.
Can I get a refund for my payment?
Refunds are possible within 30 days of the transaction under specific conditions.
Can I submit a manuscript written in a language other than English?
Yes — Edit Essence accepts manuscripts written in other languages and provides translation + editing services for many languages.
What happens if my manuscript gets rejected due to language or editing issues?
Edit Essence guarantees your manuscript won’t be rejected due to language or editing. If it is, we offer revision support or refund, depending on your plan.
Editing Services
What types of documents do you edit?
We edit academic manuscripts, research papers, theses, and professional business documents.
What is the background of your scientific editors?
Our editors are researchers and experienced editors with domain expertise and strong publication backgrounds.
How can I view or download my Certificate of Editing?
Once your document has been edited, your Certificate of Editing is available in your account dashboard and also emailed to you.
Publication Support
Do you provide journal submission support?
Yes, Edit Essence assists with journal submission, formatting, and cover letter preparation.
What is included in publication support services?
We provide journal selection, pre-submission peer review, formatting, and resubmission support to help you get published faster.
Payments & Invoicing
How do I update my payment details?
You can update your payment details in the “Payment Methods” section of your account settings.
How do I view my invoices?
Invoices can be viewed and downloaded from the Billing section of your Edit Essence account.
MyPage Account
How do I access my Edit Essence account?
You can log in using your registered email and password. Use the “Forgot Password” link if you need help logging in.
How can I track my ongoing orders?
Your dashboard shows your current projects, progress, and delivery timelines.
Our Products
What makes Edit Essence’s editing packages different?
We offer multi-level packages designed for researchers, authors, and institutions to meet their specific publication goals.
Do you offer discounts for bulk or institutional orders?
Yes, Edit Essence offers volume-based and institutional discounts for long-term collaborations.
General FAQ
Editing Services
Publication Support
Payments & Invoicing
MyPage Account
After Sales Services
Our Products